Online Food Marketplace

Recipe Ordering

• How do I shop for groceries with Season Health?
• What if my order is missing something?
• Why am I being charged a delivery fee?
• Do you accept SNAP/ EBT for grocery orders?
• How much should I tip?
• Can I order select ingredients? If so, how?

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Premade Meal Ordering

• How do I order pre-made meals?
• Where do the premade meals come from?
• How much does shipping cost?
• Why do I have to place an order for more than 1 premade meal?
• What if I don’t like the selection of premade meals that is currently offered?
• How long do premade meals take to deliver?

Order History

• How do I share and print recipes?
• Where can I see my shopping list?
• Where can I leave feedback?
• How can I rate a recipe?

Meal Preparation

• How involved is meal prep?
• What is the best way to store leftover food?
• What is the best way to store raw protein?
• What is the minimum cooking temperatures for animal-based foods?
• What is the best way to thaw something from the freezer?