Adam
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Recent activity by Adam-
Can I pay for delivery and shipping fees with credits?
Yes! Any fees and tips that are applied to your order can be paid for in part, or in full, by credits you have available on your account.
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Why are there delivery and shipping fees?
Delivery and shipping fees cover the third party costs incurred by Season for delivery of groceries and prepared meals. These fees can be paid for with any credits available on your account. Our ...
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How much should I tip?
Tipping 10% of your subtotal is recommended. Your shopper receives 100% of the amount you provide as a tip. These shoppers are not Season employees, so the amount you tip is a large part of their e...
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Where does my tip go?
Tips are paid directly to your local shopper. The amount you input for your tip will be passed directly on to the person shopping for, and delivering, your order. Season keeps no portion of the tip...
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What are the grocery delivery fees?
Our grocery delivery fees are $8.95 for orders under $35, and $4.95 for orders greater than $35. These fees are paid directly to your local grocery shopping partner, and are not kept by Season.
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If I'm having issues ordering food in the Season app, where do I go for help?
Please reach out to support@seasonhealth.com, send a text to Season at 844-263-3169, or call 888-807-4117 to speak with a customer support team member.
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How do I delete a patient as a Clinician using Season?
Click on details for the patient whose information you’d like to update from your practice dashboard.Click the pencil icon to edit the patient ProfileClick the Delete Account link on the bottom of ...
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How long is the education program?
Each education program is 12 weeks. However, timing and duration may vary based on which weeks are assigned to you by your registered dietitian.
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How do I pay for what isn't covered by my Season wallet funds?
You pay for the remaining balance with your credit card on file.
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Where can I check to see which kind of deposit type my account has? / If I don't use my funds, where do they go?
Under the "Payment" section of your "Account Settings", you will see that you can view your wallet details. Scroll to "Deposit Type". "Top Off" means that your funds will expire at the end of the m...