Adam

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Activity overview

Latest activity by Adam
  • Adam created an article,

    What if my order is missing something?

    If there is ever an issue with the items you receive in your grocery, or prepared meal, order, please let us know within 72 hours of receipt. We are more than happy to do everything we can to try t...

  • Adam created an article,

    Why are there delivery and shipping fees?

    Delivery and shipping fees cover the third party costs incurred by Season for delivery of groceries and prepared meals. These fees can be paid for with any credits available on your account. Our fe...

  • Adam created an article,

    How much should I tip?

    Tipping 10% of your subtotal is recommended. Your shopper receives 100% of the amount you provide as a tip. These shoppers are not Season employees, so the amount you tip is a large part of their e...

  • Adam created an article,

    Where does my tip go?

    Tips are paid directly to your local shopper. The amount you input for your tip will be passed directly on to the person shopping for, and delivering, your order. Season keeps no portion of the tip...

  • Adam created an article,

    How long is the education program?

    Each education program is 12 weeks. However, timing and duration may vary based on which weeks are assigned to you by your registered dietitian.

  • Adam created an article,

    How do I pay for what isn't covered by my Season wallet funds?

    You can pay for your remaining balance with a credit card that you can put on file. The Season app will walk you through that when you place your order.

  • Adam created an article,

    When does my Season wallet replenish?

    Once you are logged into your Season account, click the "Account" option on the top right of your webpage. Scroll down to your "Account Settings", and select the "Payment" option. This will tell yo...

  • Adam created an article,

    Can I switch from self-shopping to delivery?

    You can choose which shopping preference you'd like each time you check out an order. If you have already selected self-shop for an order, you will have to re-order your items and select that you p...

  • Adam created an article,

    Where can I leave feedback?

    We'd be happy to take your feedback here. You can always text your feedback into us at (844) 263-3169 or send it in to support@seasonhealth.com. We make sure feedback and suggestions are also passe...

  • Adam created an article,

    Can I use Season only for grocery services and not see a dietitian?

    Yes.