User Questions (Patients)
- Where can I leave feedback?
- How can I cancel my subscription?
- What if I don't need to see an RD?
- How often can I see my RD?
- What's the cancellation policy?
- What if I forgot my password?
How It Works
- Can I use Season only for grocery services and not see a dietitian?
- Can I use Season only for dietitian services and shop for my own groceries?
- What if I’m eating out of the house?
- How will I get my technical issues resolved?
- Who will answer my nutrition questions?
- Do you handle special requests?
Cost & Payment
- Do you accept SNAP/ EBT for grocery orders?
- How do I pay for what isn't covered by my Season wallet funds?
- Where can I check to see which kind of deposit type my account has? / If I don't use my funds, where do they go?
- Why can't I use all of my Season funds towards one purchase?
- When do I receive more funds in my Season wallet?
- What are the grocery costs associated with Season?
Who's It For/ Eligibility
User Questions (Providers)
- How do I modify a recipe or meal plan to meet specific micro and macronutrient goals?
- Why can't I modify my patient's allergies that they inputted?
- How do I transfer a patient to another clinician in my practice?
- How do I delete a patient as a Clinician using Season?
- How do I monitor my patient’s progress on Season?
- How do I edit a patient’s information?