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  1. Season
  2. Introduction to Season

Introduction to Season

User Questions (Patients)

  • Where can I leave feedback?
  • How can I cancel my subscription?
  • What if I don't need to see an RD?
  • How often can I see my RD?
  • What's the cancellation policy?
  • What if I forgot my password?
See all 7 articles

How It Works

  • Can I use Season only for grocery services and not see a dietitian?
  • Can I use Season only for dietitian services and shop for my own groceries?
  • What if I’m eating out of the house?
  • How will I get my technical issues resolved?
  • Who will answer my nutrition questions?
  • Do you handle special requests?
See all 12 articles

Cost & Payment

  • Do you accept SNAP/ EBT for grocery orders?
  • How do I pay for what isn't covered by my Season wallet funds?
  • Where can I check to see which kind of deposit type my account has? / If I don't use my funds, where do they go?
  • Why can't I use all of my Season funds towards one purchase?
  • When do I receive more funds in my Season wallet?
  • What are the grocery costs associated with Season?
See all 8 articles

Who's It For/ Eligibility

  • Who should use Season?

User Questions (Providers)

  • How do I modify a recipe or meal plan to meet specific micro and macronutrient goals?
  • Why can't I modify my patient's allergies that they inputted?
  • How do I transfer a patient to another clinician in my practice?
  • How do I delete a patient as a Clinician using Season?
  • How do I monitor my patient’s progress on Season?
  • How do I edit a patient’s information?
See all 11 articles
Season