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Introduction to Season
Introduction to Season
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52 articles in this collection
Written by
Katherine Moore,
Michele Rager,
and
Mia Corkill
How It Works
Season Account Tutorial
Season account set-up, how to place an order
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Written by
Mia Corkill
Updated over a week ago
How do I sign up for Season?
Written by
Katherine Moore
Updated over a week ago
What do I need to do in order to set up my account?
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Written by
Mia Corkill
Updated over a week ago
Can I use Season only for grocery services and not see a dietitian?
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Written by
Mia Corkill
Updated over a week ago
Can I use Season only for dietitian services and shop for my own groceries?
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Written by
Mia Corkill
Updated over a week ago
Why do I need to work with a health professional to use this service?
Written by
Katherine Moore
Updated over a week ago
Is Season HIPAA compliant?
Written by
Katherine Moore
Updated over a week ago
Who will answer my nutrition questions?
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Written by
Michele Rager
Updated over a week ago
How do I get the food that I need?
Written by
Katherine Moore
Updated over a week ago
How do the recipe recommendations work?
Written by
Katherine Moore
Updated over a week ago
What if I don’t know how to cook?
Written by
Katherine Moore
Updated over a week ago
What if I’m eating out of the house?
Written by
Katherine Moore
Updated over a week ago
Do you handle special requests?
Written by
Katherine Moore
Updated over a week ago
Cost & Payment
How much does Season cost?
Written by
Katherine Moore
Updated over a week ago
Do you take HSA/FSA?
Written by
Katherine Moore
Updated over a week ago
What are the grocery costs associated with Season?
Written by
Katherine Moore
Updated over a week ago
Does the subscription cost include the cost of groceries?
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Written by
Mia Corkill
Updated over a week ago
Does this cost include shipping?
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Written by
Mia Corkill
Updated over a week ago
Do I have a grocery subsidy through Season? Is some of my grocery bill being covered or subsidized?
Written by
Katherine Moore
Updated over a week ago
Where can I check to see which kind of deposit type my account has? / If I don't use my funds, where do they go?
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Written by
Mia Corkill
Updated over a week ago
Why can't I use all of my Season funds towards one purchase?
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Written by
Mia Corkill
Updated over a week ago
How do I pay for what isn't covered by my Season wallet funds?
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Written by
Mia Corkill
Updated over a week ago
When do I receive more funds in my Season wallet?
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Written by
Mia Corkill
Updated over a week ago
Can I load my own money into the Season wallet?
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Written by
Mia Corkill
Updated over a week ago
Who's It For/ Eligibility
Who should use Season?
Written by
Katherine Moore
Updated over a week ago
Does Season have a physical location?
Learn more about where Season is located and who we're able to serve
Written by
Katherine Moore
Updated over a week ago
User Questions (Patients)
How do I access the app?
Written by
Katherine Moore
Updated over a week ago
How will I get my technical issues resolved?
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Written by
Mia Corkill
Updated over a week ago
How do I change my email address?
Written by
Katherine Moore
Updated over a week ago
How do I change my password?
Written by
Katherine Moore
Updated over a week ago
What if I forgot my password?
Written by
Katherine Moore
Updated over a week ago
How do I change my settings?
Written by
Katherine Moore
Updated over a week ago
How do I make changes to my preferences?
Written by
Katherine Moore
Updated over a week ago
Where can I leave feedback?
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Written by
Mia Corkill
Updated over a week ago
Can I use my Amazon Fire to view Season? (or other tablet)
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Written by
Mia Corkill
Updated over a week ago
Can I download the Season App in Apple store?
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Written by
Mia Corkill
Updated over a week ago
How can I cancel my subscription?
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Written by
Mia Corkill
Updated over a week ago
Is my information private and secure?
Written by
Katherine Moore
Updated over a week ago
What’s the cancellation policy?
Written by
Katherine Moore
Updated over a week ago
When will you be adding more features?
Written by
Katherine Moore
Updated over a week ago
User Questions (Providers)
How do I change my settings?
Written by
Katherine Moore
Updated over a week ago
How do I add new patients?
Written by
Katherine Moore
Updated over a week ago
How do I edit a patient’s information?
Written by
Katherine Moore
Updated over a week ago
How do I edit a patient’s clinical recommendations?
Written by
Katherine Moore
Updated over a week ago
How do I monitor my patient’s progress on Season?
Written by
Katherine Moore
Updated over a week ago
How do I modify a recipe or meal plan to meet specific micro and macronutrient goals?
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Written by
Michele Rager
Updated over a week ago
Why can't I modify my patient's allergies that they inputted?
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Written by
Michele Rager
Updated over a week ago
How do I delete a patient?
Written by
Katherine Moore
Updated over a week ago
How do I reinvite a patient?
Written by
Katherine Moore
Updated over a week ago
How do I add other clinicians to my practice on Season?
Written by
Katherine Moore
Updated over a week ago
How do I transfer a patient to another clinician in my practice?
Written by
Katherine Moore
Updated over a week ago
How will my patients get their technical issues resolved?
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Written by
Mia Corkill
Updated over a week ago